Frequently Asked Questions
What is our AI image generation service?
Our platform utilizes advanced artificial intelligence to generate images based on user-provided text prompts. We specialize in enabling creative freedom, allowing users to explore a wide range of artistic styles within the boundaries of our acceptable use policy.
How does the AI image generation work?
Our service uses advanced generative AI models. When you enter a text prompt describing the image you want, our AI analyzes the text and generates a unique image based on its vast training data and understanding of concepts, styles, and objects. The process involves complex algorithms to translate your textual ideas into visual representations.
What content policies do you enforce?
While we support artistic freedom, we strictly prohibit content that violates applicable laws, promotes harassment or discrimination, depicts non-consensual activities, involves exploitation, or violates intellectual property rights. Users attempting to generate prohibited content may face account restrictions. Please refer to our Terms of Service for comprehensive content guidelines.
Who owns the generated images?
Image ownership and usage rights are governed by our Terms of Service. We recommend reviewing the 'Content Rights' section in our Terms of Service for specific details regarding ownership, licensing, and usage permissions.
How do you handle user privacy and data?
We prioritize user privacy and implement industry-standard security measures. We collect only necessary data to provide and improve our service, process payments securely, and ensure platform compliance. We do not sell personal data to third parties. For comprehensive information on data practices and your rights, please review our Privacy Policy.
How can I manage my account?
You can manage your account details, view your credit balance, and update information through your account dashboard. Log in to your account and navigate to the settings section. If you encounter any issues, please contact our support team for assistance.
What happens when I delete generated content?
Important: When you delete any generated content from your gallery, it will be permanently wiped from our database and storage servers. This action cannot be undone. The content will be removed from both our storage servers and database records. Make sure to download any content you want to keep before deleting it.
What happens to my data if I delete my account?
Warning: When you delete your account, ALL of your generated content will be permanently wiped from our systems. This includes all images, videos, and any other content you've created. Your personal information, generation history, and all associated data will be completely removed from our database and storage servers. This process is irreversible. We recommend downloading all content you wish to keep before deleting your account.
How long do you store generated content?
We typically keep your generated content for around 30 days. If you want to save something, just download it.
How can I get better results from my prompts?
Effective prompts are key to great results! Be descriptive and specific. Include style preferences (e.g., 'photorealistic', 'anime style', 'oil painting'), subject details, actions, colors, and lighting. Experiment with different phrasings and keywords. Online communities and guides can provide additional prompt engineering techniques.
What payment methods do you accept?
We accept multiple secure payment methods including major credit cards and alternative payment options. Available payment methods may vary by region and are displayed during checkout. All transactions are processed securely through trusted payment processors. All sales are final.
Important: Crypto Payment Requirements
⚠️ CRYPTO PAYMENT WARNING: When paying with cryptocurrency, you MUST pay the full amount to receive your full credits. If you pay less than the required amount, you will receive proportionally fewer credits with penalties:
- 99%+ payment = 2% penalty
- 95-99% payment = 5% penalty
- 90-95% payment = 10% penalty
- 80-90% payment = 20% penalty
- 50-80% payment = 30-50% penalty
- Below $1 USD = No credits
Will I get charged multiple times or have a subscription?
No, absolutely not! We operate on a pay-as-you-go model with no subscriptions whatsoever. You only pay when you want to buy credits, and each purchase is a one-time transaction. There are no recurring charges, no auto-renewals, and no hidden fees. You're in complete control - buy credits when you need them, use them at your own pace. Feel safe knowing we will never charge your card automatically or without your explicit permission for each purchase.
How do I contact support?
For questions, account assistance, or technical issues, please contact our support team via the contact information provided in your account dashboard or our website. We strive to respond to all inquiries promptly during business hours.
Do you apply content filtering?
We employ safety measures to enforce our content policies and comply with applicable laws. Our filtering systems are designed to block prohibited content while preserving creative freedom within legal and ethical boundaries. AI generation can be unpredictable, and we continuously work to balance safety with creative expression.
How do credits work?
Credits are used to perform various actions on our platform:
- Text Generation: Low credit cost per interaction.
- Image Generation: Medium credit cost per image.
- Video Generation: Higher credit cost based on quality and length.
What pricing options are available?
We offer flexible pricing designed for different usage needs:
- Daily Access: Short-term credit packages for immediate use.
- Credit Packages: Various credit amounts with extended validity periods.
What happens when credits run out?
Simply purchase additional credit packages to continue creating! Our packages offer extended validity periods, and you can purchase multiple packages to ensure you always have credits available when inspiration strikes. All purchases are final.
What is your refund policy?
All sales are final and non-refundable. We do not offer refunds, exchanges, or cancellations for any credit purchases or services. Please review your selection carefully before completing your purchase. For technical issues or account problems, please contact our support team for assistance.